Here are some commonly asked questions. We are happy to provide these answers.  If your question is NOT answered here, PLEASE call us or email us and we'll get back to you as soon as we can. Thanks!

1. How do I order?

Please feel free to call us (608-642-0132 between 8:00 am and 8:00 pm Central Standard Time)...and we can do the transaction over the telephone or you can email us (bmolesworth@hotmail.com) with the item number(s) you’d like to order, as well as your credit card number, expiration date, name on the credit card and home address. We want you to feel comfortable with your buying experience.

2. How do I know what size to order?

Listed below are the normal sizes for the various items. In the description for each item the exact size/length will be specified. Remember, most of the designs done by Jewelry-Island Style & More are one of a kind. If you see something you like and it's not available in your size e-mail or give us a call and we'll do everything we can to make the design in your size. Sizes will vary slightly based on the size of the beads, the design (so it is balanced) and the finishing.

Adult Sizes:
Bracelets - Average 7"
Anklets - Average 9"
Choker - Average 14"
Necklace - Average 18"

If you would like something smaller of larger here's how you determine the size that you will need:
With a flexible measuring tape, snugly measure the area (for bracelet, anklet, choker). For a necklace measure how you would like it to fall around your neck. Add 1" and this will give you an approximate size to order. Please measure carefully as there is a $5.00 per strand resizing fee!!

3. When will I receive my order?

Most orders will ship within 72 hours. You will be sent a confirmation e-mail when your order is shipped. Usually it takes 7 to 10 business days to be sent through the United States Post Office unless you request Priority mail. Please allow extra time if ordering during certain holidays. Add $3.00 for Ground Shipping and $16.00 for 2-Day shipping.

4. What is your return policy?

If for any reason you are unsatisfied with your purchase from Jewelry Island Style & More, you may return it for a refund minus the cost of shipping within 30 days. Just place the jewelry along with the sales receipt in a padded envelope and return it to Jewelry-Island Style & More, 1130 Camp St. Platteville, WI 53181. When the item is received by us, we will issue you the refund. It's that easy! We want happy and repeat customers.

5. What is the jewelry made of?

Jewelry-Island Style & More uses a variety of materials and beads in our creations including glass, hematite, seashells, pearls, bone, quartz, stone, Swarovski crystals, etc.

6. How do I clean my jewelry?

All jewelry ordered from Jewelry-Island Style & More should be cleaned with a soft cloth and warm soapy water only.

7. What if my jewelry breaks?

If your jewelry breaks within the first 60 days we will repair it for free and reship. If after 60 days your jewelry should break, there is a $5.00 per strand fee for repairs. Place all of the pieces along with the original sales receipt in a padded envelope and mail it with payment (if applicable) to Jewelry-Island Style & More, 1130 Camp St. Platteville, WI 53181.

If you have any questions that we have not answered here, PLEASE call or email and we'll do our best to answer all of your questions! Our goal? That you become a happy customer proud to wear our designs. And when your friends ask you where you purchased that item you feel comfortable to recommend our jewelry to them!!